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NetApp

Business Systems Analyst

United States, North Carolina, Durham
Details
Job Requirements
  • Review and understand Q2I (Quote to Invoice) Specific ERP Modules Order Management (OM), Install Base (IB), Service Contracts (SC), Inventory business process requirements for projects, enhancements, and fixes.
  • Strong Understanding of RMA Processes, Depot Repair, and 3rdParty Vendor Processes.
  • Strong Understanding of RICE (Reports, Interfaces, Conversions and Extensions.
  • Strong Hands-on Experience in Oracle ERP Configurations.
  • Must have Oracle R12 and 11i experience. Oracle Cloud Fusion would be Preferred.
  • Understanding of XML, APIs, and RosettaNet Messaging.
  • Collaborate with business users to define processes that meet business needs.
  • Ensure processes are scalable and flexible to meet future business need.
  • Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.
  • Anticipate the needs of stakeholders affected by process change.
  • Ensure that proposed changes represent the best overall fit for the organization.
  • Understanding of Service logistics and Field logistics.
  • Understanding of Flat File transfers and Middleware such as SOA/MuleSoft.
Education & Experience
  • A minimum of 5 years of experience is required; 6 to 8 years of experience is preferred.
  • A Bachelor of Arts or Science Degree required; Information Technology, or related technical field is desirable.
  • Demonstrated ability to have completed multiple, moderately complex technical tasks.
  • 5+ years experience working with Oracle ERP Modules, Order Management (OM), Install Base (IB), Service Contracts (SC) and Service Logistics
  • Expert level ERP systems experience in Oracle Order Management, Inventory, Customer EDI, Flat File transfers and B2B messaging.
  • ERP experience in Install Base and Service contracts.
  • Must have experience in SQL and CLI.
  • Strong oral and written communication skills; including process documentation.
  • Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
  • Knowledge of tools, processes, and operations planning.
  • Experience working with IT development staff on complex projects.
  • Strong understanding of engineering principles and practices.
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Years of Experience of previous hires
8+ - 12%
Job titles of previous hires

Senior Analyst

Lead Analyst

Previous hires also worked at

Technical Services

Sun Microsystems

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Perks and Benefits

Comprehensive medical, dental, wellness, & vision plans

Insurance & Income Protection

Flexible Spending, Stock Purchases, & Competitive Retirement Plans

Work-Life Balance & More

Volunteer Time Off, Educational Assistance, Legal Services, Discounts, & More


Financial and Savings Programs: Whether it's flexible spending, stock purchases, or competitive retirement plans, we work with you to capitalize on total compensation now and into the future.Work Life balance and more: To make sure of work-life balance, we offer paid and volunteer time off, educational assistance, legal services, and access to discounts and fitness centers.
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